Refund policy

Because all products are made to order, we do not accept returns or exchanges for incorrect size selection, change of mind, or buyer's remorse. We encourage customers to review our size guide carefully before placing an order.

If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at support@thecoffeerunnersclub.com with your order number and photos of the issue. Approved claims will be replaced or refunded within 5–10 business days at no additional cost to you.

Orders may be cancelled within 12 hours of purchase. Once production has started, orders cannot be cancelled or modified.

If you have any questions, please contact us at support@thecoffeerunnersclub.com — we're happy to help.